TOL is a web-based system that allows TRICARE beneficiaries to make medical appointments on-line, anytime, 24/7. It also provides a variety of other helpful medical information and services.
Need professional medical advice after hours? Call TRICARE’s Nurse Advice line for help 24 hours a day, seven days a week. The Nurse Advice Line can provide health care advice, make appointments with your PCM at Evans and get referrals for urgent care, 24 hours a day, seven days a week.
Visit the TRICARE Online YouTube channel for more videos covering other TRICARE topics at www.youtube.com/user/tricarehealth.
1. Go to the TRICARE Online (TOL) home page located at www.tricareonline.com
2. Login to TOL using your Premium DS Logon, DoD CAC, or DFAS myPay Account
3. Select the TOL feature you wish to explore:
Q. What is the purpose of TRICARE Online and why should I use it?
A. TOL is a web-based system that allows TRICARE beneficiaries to make medical appointments on-line, anytime, 24/7. It also provides a variety of other helpful medical information and services. Using it will increase your and your family’s access to care.
Q. I don’t have an internet capable computer at home, how do I use TOL?
A. Once you’ve registered for TOL and request the DS Logon and have your password, you can access TOL from any internet capable computer whether at work, a friend’s house or a public library.
Q. Does this mean I won’t be able to call and make appointments anymore?
A. You may still call the appointment line at 719-526-2273 but you must do so during business hours.
Q. I’m having trouble using TOL, who do I call for assistance?
A. Call the TOL Help Desk at 800-600-9332 and for the DS Logon (DMDC) Help Desk at 800-477-8227.
Q. What appointments may I schedule online?
A. Primary Care appointments with your Primary Care Manager or PCM team may be scheduled online. Well Woman and Annual Eye Exams, may also be scheduled online.
Q. What are the advantages of scheduling appointments online versus calling the appointment line?
A. You may go online at any time which is convenient for you, 24 hours a day, 7 days a week.
A. You may see ALL available appointments online and select the one which best fits your schedule.
A. You have the first opportunity to schedule those same day appointments before the telephone line even opens up for business.
A. You will not be put on hold.
A. Appointment Center - Schedule, view, set reminders, and cancel primary care and select self-referral specialty appointments at MTF for you and your family.
A. Update your User Profile