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Pharmacy - Nutrition Care
at the Wellness Center
Management Clinic -
Family Practice Clinic (Return
is a Primary Care Manager (PCM)?
Primary Care Manager (PCM) may be a
doctor, nurse practitioner, or physician assistant.
Your PCM is your first person to go to for care.
If you have not met your PCM, we encourage you to schedule a
check up visit so you can get to know each other.
How Do I make an appointment with my
We will try to make all your appointments, especially
routine appointments with your PCM.
However, this may not always be possible. To make an appointment with
your PCM, call Tri West at 264-5000. You may also
leave a phone message for your PCM by
calling our clinic at 524-4068 or 4069.
if I want to change my PCM?
If you wish to change your PCM, contact the TRICARE
Service Center in our hospital. This
can only be done on a space available basis.
are my responsibilities as a patient?
To help our practitioners do the best job for all our
patients, we ask you to please:
minutes before your appointment time. This helps the clerks and nurses to get you ready for your
practitioner on time. If you arrive
late, you may have to reschedule.
Do not bring children with you unless they have appointments.
cancel appointments (at least 24 hours ahead) if you cannot make it
that most appointments are 15- 20 minutes long. When you come in, tell us first which problems are bothering
you the most. That way, we can take care of important things first.
If you have many problems, ask the scheduling clerk to book you a longer
appointment or two separate appointments.
What if I am not sure whether
I need to see a doctor?
Call the Nurse
Advice Line (TRICARE Line for Care) at 1-888-887-4111
if you need health advice or are not sure when you need to see a doctor for your
problem. It’s open 24 hours a day.
services are offered at the Family Practice Clinic?
Health care for all ages
Well women care/Pap smears
available evenings also
OB prenatal care
Evening & weekend clinic - PACC
Some minor surgical procedures
Other clinics at Evans US Army
Hospital offer a variety of other services and procedures.
Who do I call if I have a
question or concern?
If you have questions or
concerns about our Clinic, call the Head Nurse, Clinic NCOIC or Clinic OIC.
They are all available through the Front Desk at 524-4068/9.
can I get a pregnancy test?
can go to the lab and have a pregnancy test done without an appointment.
do I do if I become sick when traveling out of town? If
you get sick while traveling out of town, you can call the Nurse Advice Line at
1888-887-4111, if they determine that you need emergent care than you can go to
the closest ER . You do not need prior authorization for an Emergency room
visit, however you have to report your visit to your PCM within 24 hours.
Primary Care Phone Numbers
Family Practice Clinic: 524-4068
are well baby visits given?
visits are usually at
2 weeks of age
2, 4, 6, 12 and 18 months of age
It is your
responsibility to make these appointments.
are children age 2-18 required to have physicals?
does not require school physicals, they do require immunizations. Physicals are
required for sports, camp and some colleges.
encourage physicals before Kindergarten entry.
offer sports, camp and Kindergarten physicals every summer.
If you wish
you may schedule a routine medical exam for your child at any time.
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Recently, the Pharmacy Service has undergone
significant changes. In an effort to minimize confusion and to help our patients
get their prescriptions filled the following are some of the frequently asked
questions and concerns our patients have.
Pharmacy should I use to get my prescription filled
depends on where your primary care provider (PCM) is. For those patients whose
PCM is located in one of the military medical treatment facilities, you should
get all your prescriptions filled at the Main Outpatient Pharmacy. If your PCM
is located in the community, you must take your prescriptions to the Commissary
how do I
get my refills?
Prescription refills must be ordered
in advance by using either the telephone (719) 524-4081), or online refill
ordering system available on our homepage or clicking
here. Refills may be picked up at either
the EACH Outpatient Pharmacy or the Commissary Satellite Pharmacy.
do I have to call my refills in?
One of the chief complaints about the
Pharmacy is the long waiting time. By calling in the refill to the automated
system you allow us to be more efficient. We also can process the refills before
you get here, thus minimizing your waiting time. We also now have parking spaces
in the West Lot specifically for picking up your refills.
Primary Care Provider (PCM) here sent me to a doctor in town. I came back here
to get my prescription filled and was told the pharmacy doesn’t have it. What
should I do? We
have an obligation to provide as much of your medication as possible. In this
case the easiest thing for you to do is to contact your PCM as soon as possible.
Your PCM can make special arrangements with the pharmacy to obtain the
medication for you. If time is of the essence, you may also take the
prescription to one of the local network pharmacies and for a small co-pay you
can obtain a one month supply. Then contact your provider and they will contact
been on a medication for years. My doctor just reordered it. Do I pick this up
at the Refill Pharmacy or the Main Pharmacy?
there is a difference been a refill and a renewal. The easiest way to tell them
apart (and where to pick them up) depends on who ordered the medication. If you
called the Pharmacy then it is a refill that you would pick up at the Refill
Pharmacy. If you contacted the provider or the clinic, this will be a renewal.
By law, these are handled just like new prescriptions (because they are),
regardless of how long you have been on the medication. In this case you pick
the medication up at the Main Pharmacy.
can I get information about my medication?
For any medication information, just
ask one the pharmacists. They will be glad to answer any of your questions.
take an herbal product. Should I tell my PCM
or Pharmacist? They’re just natural products right?
Herbal products may act or interact with many prescription medications. Some
herbal products have a pronounced effect, sometimes very dangerous wh2n taken
with prescription medication. It is important to remember that many of the
medications we have today were originally from plants and animals. Because of
this, it is extremely important that you tell your provider and your pharmacist
if you are taking any herbal products, or any other non-prescription medication.
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Do I need to have a consult to see the dietitian?
Cholesterol, Weight Management
and Diabetes classes for Active
Duty, Family Members and Retirees, do
not require a consult. All other
nutrition related diagnoses need to have a consult prior to scheduling the
appointment through TRIWEST.
How do I schedule an appointment to see a dietitian?
appointments are scheduled through TRIWEST. If you encounter any difficulties,
call the Nutrition Care Division directly by calling 526-7290.
How do I schedule nutrition education classes for my unit?
the Wellness Center Dietitian at 526-4216.
I’m assigned to another unit on post, can I eat at the hospital dining
hospital dining facility is open to everyone, however all soldiers not on
separate rations are required to have both their military ID card and their
issued meal card with them. Without
these items, these soldiers will have to pay cash for their meals.
What are the dining facility
Lunch 1100- 1400 (Satellite
Cart 1000-1400).......... 1130-1300
Dinner 1600-1730................................................... 1600-1730
Who should I call if I have any questions?
Information – 526-7290
Chief, Nutrition Care 526-7968
Asst. Chief/Chief, Production and Service 526- 7969
Production and Service 526-7290
Chief, Clinical Dietetics 526-7971
Services Offered at the Wellness Center (Return
All appointments should be booked through Tri-West @ 526-5000.
No consults needed to make group or an individual appointment.
Duty Weight Control
on 1st and 3rd Mondays at 0930 –1100 hrs
Session # 2
on 2nd and 4th Monday @ 0939-1100 hrs
needs to bring endorsement 5 to the class
Monday @ 1300-1400 hrs. For DOD
Civilians, retiree or dependent
and 4th Tuesday @ 0930- 1030 hrs
Tuesday @ 0930-1100 hrs
Nutrition and Exercise
Tuesday @ 0930-1030 hrs
Wednesday @ 0930-1030 hrs
Wednesday @ 0930-1000 hrs
– Smoking Cessation Class
conjunction with Smoking Cessation Program
basics of healthy at the beginning of the program
lunch nutrition session – follow-up on lifestyle changes
Ensman for program dates
and 3rd Friday @ 1100-1200 hrs
can make individual appointment with the dietitian for advance meal planning/
counseling or for follow-up care.
Menu Board Meetings/ advisor to Post Dining Facility: Attend
monthly installation menu board meetings held on 3rd Tuesday @
0900-1100 hrs at Elkhorn Conference Hall
National Nutrition Month (March) health fair
in various health fairs as directed by the Director of MPWC
Classes upon request to units on post, civilian groups, post services, etc.
do I get care in Disease Management Clinic for Diabetes or Asthma?
Initially you must be referred to the Clinic by your Primary Care
Manager (your doctor, nurse practitioner or physician’s assistant).
Then you will make appointments directly with the DMC by calling
is the Disease Management Clinic?
It is behind the EENT (Eye) Clinic on 2nd floor.
Go to the end of hallway D and turn right.
The entrance door is next to the water fountain.
care is available in the Disease Management Clinic?
A thorough interview with you
evaluates your present nutrition, exercise, and medication needs.
Education is provided to assist you in managing your diabetes.
Consults for ophthalmology, podiatry, nutrition, or other specialists are
made as needed. Routine follow up is done to evaluate control of your
have been referred to the DMC. Are
you replacing my Primary Care Provider?
No, your primary provider has asked for assistance in helping
you understand diabetes, adjust medications and learn how to keep a healthy life
style. Sometimes having more time
to understand and plan is what it takes to manage diabetes and minimize
complications. It is important to
see your Primary care provider at least every 6 months.
have an appointment in the DMC for diabetes.
What do I need to bring?
If you have been asked
to do laboratory studies try to do them several days prior to your appointment
so they will be completed by that day. Come
15 minutes early and if you are monitoring your blood sugar bring your machine
(or logbook). Bring a list of your
medications. We will already have
your Medical Record if it is available. Please
try to call at least 24 hours in advance when you need to cancel an appointment.
being seen in the DMC. How do I get
supplies and prescriptions for my Diabetes Management?
If you have refills left
you may call the pharmacy and give them your prescription number.
If you have no refills,
you may call the clinic (526-7022) and we can enter new orders for diabetic
medications and monitor supplies. Please
plan ahead to allow 72 hours for this process to be sure you don’t run out
of medication or supplies.
there classes on Diabetes?
Yes, they are repeated several times a month on Monday and Thursday
morning. Plan to attend one Monday
and one Thursday class, from 0800 to 1100. To register you may call the DMC at 526-7022.
Topics included are: An explanation of Diabetes Mellitus, its
complications, controlling blood sugars, nutrition, medicines, sick day care,
etc. A specific meal plan based on
your likes and needs is provided.
do I get a Glucometer for checking my blood sugar at home?
You will need 2 prescriptions from your Primary Care
Provider (either handwritten or entered into the computer).
One will be for your supplies and you will pick them up at the pharmacy.
Bring the second prescription (for the monitor/machine) to the DMC with
your supplies. You will be provided
with a monitor and shown how to use it.
there a Web site for information about Diabetes?
for Asthma or Chronic Obstructive Respiratory Distress
think someone in my family may have asthma.
How can I get help to manage it?
Anyone can be referred by his Primary Care Provider in Family Practice,
Internal Medicine, Pediatrics or Emergency room providers. We will confer with your PCM after your visit to make
decisions about whether follow up appointments are needed.
can I get a new spacer for my inhalers or a peak flow meter?
Go to the Disease Management Clinic and tell them what you need.
If you have a prescription bring it.
You will be shown how to use this equipment properly.
there classes on Asthma? Yes
they are usually on the last Monday of the month at 2 PM.
Information you will receive: general information about asthma:
medications used to treat asthma (when and how to use them), and equipment used
to monitor asthma. To enroll call
I go to asthma class do I need to be seen in the DMC also?
It is recommended. The
DMC providers will individualize your drug regimen as well as work with you to
make a personalized asthma action plan. The asthma class reviews general information on asthma.
What are the
Preventive Medicine Department’s (PMD) hours?
Duty hours are
7:30 AM - 4:30 PM Monday-Friday except for holidays. For Occupational
Health hours click
HERE. Call 719.526.2939 for
Where is PMD
On Building 2059, corner of Magrath Ave. and Yano St., Fort Carson, CO.
does PMD provide?
Army Public Health Nursing,
Epidemiology & Disease Control,
Biological and Chemical Surety,
Hearing Program, and
Radiation Safety. Services also provided in other outlying
Contact Us for details.
Who does PMD
provide services to?
Active duty soldiers, DA civilians assigned to the Civilian Personnel
at Fort Carson, dependents, and retirees.
Do I need an
appointment to access Preventive Medicine services?
Appointments are required in some clinics; please call 719.526.2939 for more
information, visit the
Preventive Medicine Department web site.