TRICARE - Frequently Asked Questions   

bullet TRICARE main website:  www.tricare.osd.mil  
bullet TRICARE Online website:  http://www.tricareonline.com/ 
bullet What is TRICARE? TRICARE is the governments health benefit program for the uniformed services, to include the National Guard and USAR.
bullet Frequently Asked Questions (unique FAQs or link to www.tricare.osd.mil/faqs)
bullet Toll-free Numbers  are: 1-866-427-6606 and 1-888-874-9378.
bullet How do I enroll in TRICARE Prime? Call toll-free numbers (above) and request a service packet.
bullet What do I need to know about claims? Call the toll-free numbers above.
bullet How do I make an appointment? Call the toll-free numbers above.
bullet How do I fill a prescription? See your Primary Care Manager, or use the refill module on line (click here), or call (719) 524-4081 for refills.
bullet How can I get help with TRICARE (Customer service, BCAC, DCAO, TRICARE Service Center , Patient advocate, liaison etc…)? Call the toll-free numbers above, or call (719) 526-7225/7256.
bullet Hours of facility? 0730 to 1630 (on business days). ER is 24/7.
bullet Mailing address:
Commander
Fort Carson MEDDAC
1650 Cochrane Circle
Fort Carson, CO 80913
bullet Local phone number? (719) 526-7000
bullet Regional contractor web site: http://www.tricare.osd.mil/trowest/default.cfm.  
bullet What to do in case of an emergency. Go to the MEDDAC ER (Fort Carson, building 7500, north entrance), or call 911.
bullet What to do for after-hours care? Go to the MEDDAC ER (Fort Carson, building 7500, north entrance), or call 911.
bullet What to do for medical advice? Call your PCM, or use the MEDDAC website, or TriCare online website.

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