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  ABOUT ARMY MEDICINE

  OMBUDSMAN
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Notice:

Evans hospital no longer has a TRICARE Service Center for walk-in TRICARE customer service. Please use the information below to contact TRICARE with your concerns via the phone numbers and weblinks provided. If you are experiencing issues, our Patient Advocates will assist you in contacting the correct TRICARE service representatives. Only TRICARE representatives can manage billing disputes.

 
  TRICARE Facts
 
 

-  TRICARE main website:  www.tricare.mil
-  TRICARE Online website:  www.tricareonline.com/ 
-  What is TRICARE? TRICARE is the governments health benefit program for the uniformed services, to include the National Guard and USAR.
-  Frequently Asked Questions (unique FAQs or link to www.tricare.mil/faqs)
-  Toll-free Number: 1-877-988-9378
-  How do I enroll in TRICARE Prime? Call the toll-free number 1-877-988-9378
-  What do I need to know about claims? Call the toll-free number 1-877-988-9378 or www.uhcmilitarywest.com
-  How do I make an appointment? Call the Appointment line at 1-719-524-2273, 1-719-526-2273, or www.tricareonline.com
-  How do I fill a prescription? See your Primary Care Provider, use TRICARE Online www.tricareonline.com, or call 719-524-4081
-  How can I get help with TRICARE (Customer service, BCAC, DCAO, Patient advocate liaison, etc)?
Call 1-877-988-9378 or 1-719-526-7225/7256

-  Hours of facility? 0730 to 1630 (on business days). ER is 24/7
-  Regional contractor web site: www.uhcmilitarywest.com
-  What to do in case of an emergency? Go to the Evans Army Community Hospital ER (Fort Carson, building 7500, north entrance, or call 911
-  What to do for after-hours care? Go to the Evans Army Community Hospital ER (Fort Carson, building 7500, north entrance), or call 911
-  What to do for medical advice? Call your PCM, or use the MEDDAC website, www.evans.amedd.army.mil or www.tricareonline.com

 
     
 

This Web site provides an introduction to the U.S. Army Medical Department's headquarters organizations, which are the Office of the Army Surgeon General and
U.S. Army Medical Command headquarters. It is intended for interested members of the public, news media and Army Medical Department beneficiaries.
Last Modified 08 April, 2016