ACCESS TO CARE External Link, Opens in New Window

 

    Home   •  Command  •  Administrations  •  Clinics   Links   About Us  •  Patient Education 

Skip Navigation, go to content

  ABOUT ARMY MEDICINE

  OMBUDSMAN
  PROGRAM


  FOIA/PRIVACY External Link, Opens in New Window

  JOBS

  TRICARE External Link, Opens in New Window

ICE

FAQ
 
Can I bring my child to my Radiology Appointment?
No.  Due to the ionizing radiation used in some exams, we suggest you try to find other accommodations for your children during your appointment time.
 
Who will contact me with the results of my exam?
The physician that ordered your exam should contact you with the results if you haven't already scheduled a follow up appointment with them.
 
How long does it take for my doctor to get the results of my exam?
The doctor that ordered the exam will normally have results within 48 hours of your exam's completion.  If they have not received the results please contact us at 719-526-7300.
 
Can the Radiology department create a CD of my exams for me?
Yes.  You will be required to fill out a DD Form 2870 and turn it in at the Radiology Front Desk.  It takes us approximately 3 business days to create a CD of your images.
 
Where do I pick up a CD of my exams for my doctor's appointment?
A CD of your exams should be requested from the Radiology Department at least 3 business days before your appointment.  You will be required to fill out and turn in a DD Form 2870 before we can start the process of creating this CD.  The DD Form 2870 is available at the Radiology Front Desk or you can download a copy of that form by clicking on this link

 
I was in the ER and they sent my CD to another hospital.  Can't I just go back to the Radiology Department for another CD?
In cases of emergencies where a patient is transferred to another hospital the Radiology Department has to generate emergency copies to help with the patient's diagnosis.  If another CD is required for continuation of medical care off post then you can request one through the Radiology Front Desk.  You will be required to fill out a DD Form 2870 before we create that CD.  It takes approximately 3 business days to create your CD.
 
Where should I park when visiting Radiology?
A map showing the location of Radiology and the parking areas can be found here.  If you're visiting Radiology the closest parking lot is parking lot F. 
 
How do I give a staff member kudos?  How do I make suggestions?
You can click on the link to the left labeled ICE (Interactive Customer Evaluation).  That will bring up another window linked directly to the Radiology customer satisfaction survey.  You can also just click on this link.

This Web site provides an introduction to the U.S. Army Medical Department's headquarters organizations, which are the Office of the Army Surgeon General and
U.S. Army Medical Command headquarters. It is intended for interested members of the public, news media and Army Medical Department beneficiaries.
Last Modified 11 September, 2014