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Patient-and Family-Centered-Care (PFCC)

The Principles of PFCC

v  This is the concept in which people are treated with respect and dignity.

v  Health care providers communicate and share complete and unbiased information with patients and families in ways that are affirming and useful.

v  Individuals and families build on their strengths through participation in experiences that enhance control and independence.

v  Collaboration among patients, families, and providers occurs in policy/program development and professional education, as well as in the delivery of care.

We NEED Patients to Assist as Advisory Council Members

v  Since successful services are based on patient and family-identified needs rather than professional assumptions, the Advisory Council serves as a formal mechanism for involving patients and families in policy/program decision making within the health care setting.  It provides an informal way of collaborating, and identifying clear goals and purposes.

v  The Council consists of patients and family members; but also includes staff members from Evans Army Community Hospital.  It is instrumental in helping to design, implement, and evaluate changes in policy, programs, and practices in regards to the care and services provided to patients and family members.

v  Serving on this hospital-wide Council allows our patients to partner with us and become resources to the Military Treatment Facility.  This is an effective way to have concerns addressed and give suggestions to promote our vision of being patient-and family-centered.

v  The estimated amount of time requested to support this initiative is 1 - 2 hours per month.  These hours can be tracked and logged into the Volunteer Management Information System (VMIS) if the Council Member chooses to register through the Post Volunteer Coordinator.

We want you at the  http://www.evans.amedd.army.mil/QSD/images/Family1.gif  of our team

             For more info, visit the Resource Center~ Room 1025 or call (719) 526-7733.

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