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| AMHMDPHCTM2:
Lindquist and Watters |
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Current as of: 19 July 2012 |
| Clinic Location: |
3920 North Union Blvd. (SW
corner of Union and Austin Bluffs) |
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Colorado Spring, CO 80907. |
| Hours of Operation:
Mon - Fri 0730-1600 (except holidays) |
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Adult Immunizations (18 yrs+) at the
Premier Immunization Clinic Mon-Fri between 0730-1200 and 1300-1530 |
| Walk-in: |
(Co-located with the Internal Medicine
Clinic) |
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DO NOT book an appointment for Walk-in services. |
| Consult |
No |
| Required: |
| Self-Referral |
No |
| Clinic: |
| Beneficiary |
Evans Premier enrolled. |
| Types: |
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| Appt Types: |
Detail Codes: |
Duration: |
Comments / Instructions |
| ACUTE |
18-100 or Blank |
20 / 30 |
PCM |
Same Day / Next Day (within
24 hrs ONLY) |
| ALT
Provider |
Same Day Only |
| EST |
18-100 or Blank |
20 |
Any
care patient requires |
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(Routine, follow-up, initial visit, wellness except as listed below.) |
| EST |
18-100 or Blank |
30 |
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Physicals |
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Pre-op Surgery Clearance |
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Patients over 65 |
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Initial PCM visits |
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Initial consults |
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PAPs |
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All GYN issues |
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| Special Instructions for Patients: |
| TO BE READ VERBATIM TO THE PATIENT |
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| ► Children cannot be left unattended in the clinic waiting
area. |
| ► Bring a list of ALL prescribed medications, as well as over
the counter, herbal supplements and vitamins to your appointment. |
| ► "Please arrive at
your appointed time. Early arrival is not necessary. The first 10-15 minutes of your visit will
be with your PCMs nurse |
| who
will screen you for Preventive Medical needs, health risks and review your
expectations for your visit." |
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| Special Instructions for CLERKS: |
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| EVANS TEAM LISTING |
| (click for link) |
| Provider
Restrictions: |
| ► Watters: Do not book for
Pre-op Surgery, OB, or any Consults. |
| ► Lindquist: Book patients
with Watters. If Watters has no access, then book with any Team 2 provider with access. |
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| Multiple Issues / Concerns |
| ► Book
ONLY one appointment
per patient per day, list ALL concerns - do not join. |
| ► Inform
patient, not all concerns may be addressed in 1 visit |
| ► EXCEPTION to this process is PAP appts.
They should NOT be scheduled with any other appt requests. |
| ► If a patient requests a
PAP and Physical, there should be a MINIMUM of 2 hrs between appts, or if
possible, book on seperate days. |
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| ACUTE Booking Priority |
| 1. PCM (Same Day/Next Day) |
| 2. PCMs
Team (Same Day Only) |
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| NON-ACUTE Booking Priority |
| 1. PCM |
| 2. PCMs
Team |
| If there are NO ACUTE slots available then a SAME DAY EST slot
may be used. |
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| Well Woman Exam / PAP / Post-partum PAP: |
| ► If a patient requests a
PAP and Physical, there should be a MINIMUM of 2 hours between appts, or if
possible, book on seperate days. |
| ► Premier assigned patients requiring a Well Woman Exam (PAP)
Booking Priority: |
| 1. PCM. |
| 2. NP Watters - BOOK IN 30 min EST SLOT ONLY |
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| ►
Please follow the appt guidance for clinic you are
booking into. |
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| NOTE: PAP smears for patient under 21 years of age are rarely
performed and will only be done at the discretion of the provider. |
| Patients
will get a routine well woman exam with the omission of the PAP. |
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| Medication
Refills / Renewals: |
| ► If the patient requires a prescription RENEWAL, and has NOT been seen by
their PCM within 6 months |
| (ie. their
prescription has expired or out of refills) book in an EST appointment. |
| ► Patients that are requesting only a med refill do not need an
appointment if they have been routinely been seen in the previous |
| 6 months. Transfer to the clinic: 234# |
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| ► If the patient requires a prescription REFILL |
| (their
prescription has refills left) continue with the following: |
| - Ask the
patient to have their prescription bottle present with them. |
| - Explain to
the patient that you will now transfer them to the Med Refill Line where they
may follow the prompts to obtain a refill. |
| - Give the
patient the phone number and attempt to transfer the patient to: 719-524-4081 |
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| Exceptional
Family Member Program (EFMP): |
| ► Book EFMP enrollment, updates, and disenrollment with PCM
only. Join two 20 or 30 min EST
appointments |
| ► AD family members only - NO Active Duty. |
| ►
Patient needs to pick-up DD form 2792 from the
EFMP Office at Evans and bring with them to their PCM appointment. |
| The completed
form will need to be returned to the EFMP office following appointment. |
| ► Overseas Clearance – Transfer to EFMP office: 237# |
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| Mental / Behavioral Health Requests |
| ► Non-emergent requests for
non-active duty Mental Health needs, transfer call to 1-888-TRIWEST, and
instruct patient to say: |
| 'Mental Health' |
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| Special Instructions for Lack of Availability: |
| ► If there are no appointments available, transfer patient to clinic
at: 234# |
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