| Evans Premier
Army Health Clinic - Family Medicine |
|
|
|
AMHMDPHCTM1: Lange and Quinn
AMHMDPHCTM2: Farkas and Spence |
|
Current as of: 28 June 2012 |
| Clinic Location: |
3920 North Union Blvd. (SW
corner of Union and Austin Bluffs) |
|
Colorado Spring, CO 80907. |
| Hours of Operation:
Mon - Fri 0730-1600 (except holidays) |
| |
|
Adult Immunizations (18 yrs+) at the
Premier Immunization Clinic Mon-Fri between 0730-1200 and 1300-1530 |
| Walk-in: |
(Co-located with the Internal Medicine
Clinic) |
|
| |
|
DO NOT book an appointment for Walk-in services. |
| Consult |
No |
| Required: |
| Self-Referral |
No |
| Clinic: |
| Beneficiary |
Evans Premier enrollees |
| Types: |
USAFA,
Peterson, and Schriever enrollees. See below for
guidelines. |
| |
| Appt Types: |
Detail Codes: |
Duration: |
Comments / Instructions |
| ACUTE |
Blank or Age Appropriate |
|
PCM |
Same Day / Next Day (within
24 hrs ONLY) |
| ALT
Provider |
Same Day Only |
| EST |
Blank or Age Appropriate |
As appropriate |
Any
care patient requires |
| (routine, follow-up, initial visit,
wellness except as listed below) |
|
Med Refill and F/U for pts under 65 years. |
|
Well Baby / School Physicals |
| EST |
Blank or Age Appropriate |
30 |
New pts, Physical Exams, F\U for pts 65 years and
over. Join two 15/20 if needed. |
| PAP |
|
PAP appointments (Please see 'PAP' instructions
below) |
| Special Instructions for Patients: |
| TO BE READ VERBATIM TO THE PATIENT |
| |
| ► Children cannot be left unattended in the clinic waiting
area. |
| ► "Please arrive at
your appointed time. Early arrival is not necessary. The first 10-15 minutes of your visit will
be with your PCMs nurse |
| who
will screen you for Preventive Medical needs, health risks and review your
expectations for your visit." |
| |
|
|
|
|
|
|
|
| Special Instructions for CLERKS: |
| USAFA, Peterson, and Schriever enrollees, DO
NOT book with the following providers: |
| LINDQUIST
WATTERS DAI |
| |
| EVANS TEAM LISTING |
| (click for link) |
| Provider
Restrictions: |
| ► PA Quinn may NOT see OB or GYN patients. |
| ► PA Quinn only see patients 6mo-99yrs |
| ► PA Spence: |
| - Sees
patients 6m-99 |
| - Will not
see women for pregnancy related care. |
| |
| Multiple Issues / Concerns |
| ► Book
ONLY one appointment
per patient per day, list ALL concerns - do not join. |
| ► Inform
patient, not all concerns may be addressed in 1 visit |
| ► EXCEPTION to this process is PAP appts.
They should NOT be scheduled with any other appt requests. |
| ► If a patient requests a
PAP and Physical, there should be a MINIMUM of 2 hrs between appts, or if
possible, book on seperate days. |
| |
|
|
| ACUTE Booking Priority |
| 1. PCM (Same Day/Next Day) |
| 2. PCMs
Team (Same Day Only) |
| |
| NON-ACUTE Booking Priority |
| 1. PCM |
| 2. PCMs
Team |
| If there are NO ACUTE slots available then a SAME DAY EST slot
may be used. |
| |
|
|
|
|
|
|
|
| Physical
Exams: |
| ► MUST FAST 12 HOURS PRIOR TO LABWORK – black coffee or water
are okay. |
| ► Wear shorts / sweats / t-shirt for checklist completion and
actual physicals (AD wear PT uniform). |
| ► Siblings MAY be booked back to back with
the SAME PROVIDER. |
| ► MUST bring school and daycare forms to the appointment. |
| Note: If caller is
unsure about where to get a school/sports physical form, suggest their school
officer or school website. |
| |
| Well Woman Exam / PAP / Post-partum PAP: |
| ► PAP appts should NOT be
scheduled with any other appt requests. |
| ► If a patient requests a
PAP and Physical, there should be a MINIMUM of 2 hours between appts, or if
possible, book on seperate days. |
| ► Premier assigned patients requiring a Well Woman Exam (PAP)
Booking Priority: |
| 1. PCM - Lange, Spence, or
Farkas (not Quinn) |
| 2. NP Watters - BOOK IN 30 min EST SLOT ONLY |
|
|
|
4. Hughes (Internal Medicine in a PAP detail coded EST. See EACH - IMC Protocol ) |
|
| NOTE: PAP smears for patient under 21 years of age are rarely
performed and will only be done at the discretion of the provider. |
| Patients will get a routine well woman exam with the omission
of the PAP. |
| ► Please follow the appt guidance for clinic you are booking
into. |
| |
| Well
Baby: |
| ► Well baby appointments ( 2 weeks,
2 mos / 4 / 6 / 9 / 12 / 15 / 18 / 24 / 36 months) |
| ► Make all attempts to book with their PCM. |
| ► Early discharge appointments are to be booked into an EST
appt type. |
| ► Infant MUST be 72-120 hours (3-5 days) of birth on the day of
their scheduled appointment. |
| ► Book into 20/30 EST appt type. Join two 15 minute slots if necessary. |
| Newborn
Check (Early Discharge): |
| ► An appointment is required for 0-5 day Newborn checks. |
| ► Schedule through RN at clinic: 234# |
| |
| Medication Refills / Renewals: |
| ► If the patient requires a prescription RENEWAL |
| (ie. their
prescription has expired or out of refills) book in an EST appointment. |
| |
| ► If the patient requires a prescription REFILL |
| (their
prescription has refills left) continue with the following: |
| - Ask the patient
to have their prescription bottle present with them. |
| - Explain to the
patient that you will now transfer them to the Med Refill Line where they may
follow the prompts to obtain a refill. |
| - Give the
patient the phone number and attempt to transfer the patient to: 719-524-4081 |
| |
| Child
Abuse Evaluations: |
| ► MUST GO TO SOCIAL WORK SERVICES first. |
| ►
May walk -in Mon - Fri 0730-1630 at bldg# 6236. |
| ► For directions, transfer patient to: 719-526-5050 |
| |
| Possible
Communicable Diseases: (Chicken Pox, Measles, etc.) |
| ►
Transfer to the clinic at for appointment
booking: 234# |
| |
| Exceptional
Family Member Program (EFMP) Guidelines: |
| ►
EFMP paperwork - book with patient’s PCM. Join two 30 min EST appointments. |
| ► Overseas Clearance – Transfer to EFMP office at: 237# |
| |
| ADHD: |
| ► ADHD patients need 30 min EST for initial visit and 20 min
EST for any follow-up visits. |
| NOTE: If the provider
does NOT have any 20 minute appointments, use a 30 min EST. |
| |
| Vasectomy: |
| ► Vasectomy consultation appointments will be booked into an
EST appt with Dr Lange
or Farkas. |
| ► Clinic nurse will book procedure appt. |
| |
| Intrauterine
Device (IUD): |
| ► IUD counseling - book with Dr Dan Lange
or Farkas. |
| ► Clinic Nurses will book IUD insertion. Transfer to clinic: 234# |
| ► IUD removal - book with Dr Dan Lange
or Farkas. |
| |
| Colposcopy: |
| ► Transfer call to clinic to leave message with PCM. Nurse will book appt: 234# |
| |
| Procedures: |
| ► Book EST appt if patient has not been evaluated in
Premier. Clinic nurse will book actual
procedure appt. |
| Mental / Behavioral Health Requests |
| ► Non-emergent requests for
non-active duty Mental Health needs, transfer call to 1-888-TRIWEST, and
instruct patient to say: |
| 'Mental Health' |
| |
| Special Instructions for Lack of Availability: |
| ► If there are no appointments available, transfer patient to clinic
at: 234# |
| click here to return to top |
|
|
|
|
|
|
|
|